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Have questions? Email us.
Contact information:
- Alikuşçu District, Fevzi Paşa St. D:14-16 B, 34080 Fatih/Istanbul
- +902125310000
- info@xokids.com.tr
Opening hours:
Monday: 10:00-22:00;
Tuesday: 10:00-22:00;
Wednesday: 10:00-22:00;
Thursday: 10:00-22:00;
Friday: 10:00-22:00;
Saturday: 10:00-22:00;
Sunday: 10:00-22:00
FREQUENTLY ASKED QUESTIONS
All our products come with a hologram sticker proving their authenticity and a unique serial number. Beware of counterfeit products sold on popular shopping sites. If something seems too good to be true, it usually is.
Yes, we have a 14-day return policy. If you are not satisfied with your purchase, you can request a return within 14 days of receiving the item. For more information on how to initiate a return or exchange, please read our return policy.
Yes, we offer international shipping. However, please note that shipping fees and delivery times may vary depending on the destination. For more information, we recommend checking our shipping information or contacting our customer support team.
You can reach our customer support team by calling +902125310000 or by emailing iletisim@xokids.com.tr. We are ready to assist you with any questions or concerns you may have.
